Vision Plus

Warranty- Details on warranty procedure and returns for Dealers and end users

VISION PLUS offer a 2 year warranty unless stated otherwise, with all Grade UK Limited manufactured products only. In the event of any items to be returned to us please contact our office on 0115 986 7151 to verify that you have Proof of Purchase and that the item is within our 2 year warranty period.
Products not manufactured by Grade UK Limited are not included.

All Vision Plus products are guaranteed against defective parts and workmanship for two years from the date of purchase. This does exclude any malfunction resulting from improper use, incorrect installation, accidental or malicious damage. This does not affect your statutory rights.

Products not manufactured by Grade UK Limited usually come with a 12 months warranty unless otherwise stated.

Customer Reviews


Customer Reviews

Martin Sherman June 2021

Thank you so much for the excellent service I received from your company – it is really appreciated and satisfying.
So often we seem to find difficulty in resolving post-purchase issues and thanks to your help I will use and recommend Vision Plus in the future and disregard other suppliers.
I will also inform those I know and meet about the positive experience you have provided.
Kind regards

Dean Robinson August 2020


Jean Atkinson June 2021


I don’t know who will receive this email but I just wanted to say a massive thank you to Harvey Morecroft for his assistance the other day.

I had an issue with my reversing camera and after explaining it to Harvey he took my number and went off to investigate how he could help.

On the same day he returned my call and said he could solve the issue and would forward the parts required.

The parts arrived today and I have managed to put my camera back to full use.

Harvey is a credit to Vision Plus; It’s reassuring to get such excellent, prompt service and I will sing his and your company’s praises on Face Book.

Many thanks again
Mrs Jean Atkinson

Anglesey Holiday June 2020

Wow - What can I say - absolutely A1 service from Vision Plus,
I managed to cross thread my caravan tv mast collar on my Status 530 tv Ariel - I contacted Vision Plus and spoke to Mark Eatherington who sent me a replacement collar - it arrived next day delivery and with no charge.
Brilliant - best customer service around - I would definitely recommend Vision Plus - Thank you again Mark Eatherington

Calvin Owen December 2020

Plastic casing on my 2012 caravan antenna broke. Emailed Vision Plus for spares expecting to have to pay for a replacement. Spoke with Mark E who offered the new parts required free of charge.

Customer service above and beyond my expectations Thanks