Q: How do I seal the hole through the roof if I was to remove the antenna?
A: The 570/580 antenna is supplied with a plug or blanking cap as part of the customer pack.
Simon November 2021
For the attention of the Managing Director .
I have just had the pleasure of dealing with your Mark Eatherington , and again he has been so helpful he is a credit to your company . You should be proud of him he is an asset to your company . The service I have received from him yet again will ensure that I will only use and also recommend to others your company for aerial requirements .
It is such a pleasure to find a reputable company with knowledgeable helpful staff please thank him for me , very well done keep it up .
Simon September 2021
Thanks for your time you have been so helpful and it is much appreciated how refreshing to deal with you and your company it is good to know that some organisations still give there customers good after service . This is the second time you have assisted me . I will for this reason continue to only use aerials produced by you .
We holiday in Cornwall regularly and yes it is lovely part of the country .
Regards you your team and your families stay safe Simon
Susan Osborne August 2021
In this selfish, greedy, money grabbing world, I had little faith in my chance of success when I called to enquire about replacing a gasket in part of my motor home aerial assembly. I'd already had no luck with a couple of suppliers, so thought I'd try Vision Plus.
My call was answered with a friendly greeting, a sympathetic ear, and a proffered solution from a very well informed member of staff. I couldn't have been more pleased. Then to add a further plus to an already 5 star customer service, this person went above and beyond to find me the correct gasket and promptly had it delivered free of charge! I tell you my faith in humanity has been restored. This company is a shining example of what good customer service should be.
Ian June 2021
Just a quick thank you to say that the screws for the TV bracket plate which arrived today. They are perfect.
Too many people these days only write to complain, nobody ever writes to say thank you when things are sorted.
So thank you once again for all your help it is very much appreciated.
Martin Sherman June 2021
Thank you so much for the excellent service I received from your company – it is really appreciated and satisfying.
So often we seem to find difficulty in resolving post-purchase issues and thanks to your help I will use and recommend Vision Plus in the future and disregard other suppliers.
I will also inform those I know and meet about the positive experience you have provided.
Dean Robinson August 2020
Jean Atkinson June 2021
I don’t know who will receive this email but I just wanted to say a massive thank you to Harvey Morecroft for his assistance the other day.
I had an issue with my reversing camera and after explaining it to Harvey he took my number and went off to investigate how he could help.
On the same day he returned my call and said he could solve the issue and would forward the parts required.
The parts arrived today and I have managed to put my camera back to full use.
Harvey is a credit to Vision Plus; It’s reassuring to get such excellent, prompt service and I will sing his and your company’s praises on Face Book.
Many thanks again
Mrs Jean Atkinson
Anglesey Holiday June 2020
Wow - What can I say - absolutely A1 service from Vision Plus,
I managed to cross thread my caravan tv mast collar on my Status 530 tv Ariel - I contacted Vision Plus and spoke to Mark Eatherington who sent me a replacement collar - it arrived next day delivery and with no charge.
Brilliant - best customer service around - I would definitely recommend Vision Plus - Thank you again Mark Eatherington
Calvin Owen December 2020
Plastic casing on my 2012 caravan antenna broke. Emailed Vision Plus for spares expecting to have to pay for a replacement. Spoke with Mark E who offered the new parts required free of charge.
Customer service above and beyond my expectations Thanks